If no GPU metrics are present - this could have been a conscious decision to not include a GPU within the hardware provisioned for the Rhino Client. A GPU in a Rhino Client is use-case-dependent; therefore, not all Rhino Clients will have GPUs attached. If one of your collaborators doesn't have a GPU attached and you require GPUs for the execution of your project, please reach out to support@rhinohealth.com for help.
If GPU metrics are not updating when you refresh the page - this is likely due to an incompatibility with the GPU drivers and how the Rhino FCP platform measures GPU metrics. We strive to support all GPU drivers, but in rare cases, certain GPUs are not yet supported or are simply incompatible with our metrics measurements. Note: Just because metrics cannot be displayed does not mean that the GPU can't be used; it is only related to polling for GPU metrics.